Everything you need to know! Here's important info about your Ultimate Fan Package, admission ticket pick-up, Ultimate Lounge, and where to grab your exclusive merch.
Dedicated Ticket Pick Up Counter: Skip the lines!
How to enter (if badge shipped): You can enter the show through the Ticketing Hall or any re-entry point.
If your badge was not shipped: Head over to the Ticketing Hall to redeem your ticket.
Ultimate Fan Merch Pick-Up: Pick up your exclusive Ultimate Fan swag in Room 235.
Ultimate Lounge Location: Rooms 236 and 237.
Ultimate Lounge Hours:
Thursday, April 24, 2025: 2:00 PM - 9:00 PM
Friday, April 25, 2025: 11:30 AM - 8:00 PM
Saturday, April 26, 2025: 9:30 AM - 7:00 PM
Sunday, April 27, 2025: 9:30 AM - 5:00 PM
Please note: Children 12 and under with a VIP or Ultimate Fan parent/guardian can access the lounge but will not receive merchandise perks. Non-VIP or Ultimate Fan ticket holders aged 13 and over, even if accompanied by a parent/guardian, will not have access to the lounges.