Yes, you can cancel shipping on your order before the shipping deadline. If your refund request is made after your tickets have shipped, shipping fees are non-refundable. The shipping deadline date is March 26, 2025, at 5 PM MT.
Shipping fees cannot be refunded through self-service and must be processed by our team. Please contact our Customer Support for assistance here.
For more information on our refund policy, please refer here.