Yes, you can cancel merchandise items before the refund deadline. The refund deadline of April 09, 2026, at 10 AM MT. After this date, all sales are final. For more information on our refund policy, please refer here.
To process a self- refund, please view this article: How do I process a self-refund for my ticket(s)?
Still need help? Contact us and include the email used for your original purchase—we’ll help you out!