Once your order is placed, merchandise cannot be changed or swapped. If you’d like a different item, the only option is to refund the original merch (before the refund deadline) and then purchase the new item on-site. In this case, we recommend performing a self-refund for your merchandise.
Please note:
- Service fees are non-refundable
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Merchandise is available in limited quantities and may sell out
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Refund cannot be made after the refund deadline.
For more information about our refund policy, read here.
Need help? Contact us with the email used for your original purchase, and we’ll be happy to assist!