Special experiences cannot be cancelled or refunded due to the nature of these tickets. They are limited, exclusive opportunities, and all sales are final. Please review all details carefully before purchasing.
If you have questions about a specific special experience, you can find detailed information on our website. If you need further assistance, feel free to contact us.
For any issues related to your special experience order, please contact our partner Epic for assistance. You can reach them here.
If you need help on-site, such as reprinting your ticket or checking your order, visit the Epic Help Desk located near the photo ops area.
For more details about times, locations, and what’s included in your special experience, please check here for additional information.