All changes or questions about Autographs are handled directly by Epic. If you’ve pre-purchased an Autograph and have questions, please contact Epic at here, or visit their Help Desk onsite near the Photo Op Area. You more information, you can also visit Epic's FAQs here.
Please note: If you miss your scheduled Autograph, your order is considered non-refundable. All Special Experiences are also non-refundable.